Frequently asked questions

An AI writing studio built to get your novel, web serial, or screenplay finished. An AI that remembers your story bible (characters, world, plot) helps you continue, rewrite, and generate scenes, hits your chapter length, and converts prose to script format. Your work is saved per project and can be exported at any time.

Yes. Sign in with Google and you get 30 credits (about 3,000 words) with no card required. You can also try the free tool pages a few times a day without an account.

Just a Google account. There is no separate password, and we never store one. You must be at least 14 years old.

Credits are deducted when you use AI generation. One credit is roughly 100 generated words; features that use the premium model or long context deduct more. Writing, saving, editing, and exporting your own text never costs credits. If a generation fails, the credits are refunded automatically.

A subscription bills monthly and refills your credits each month; unused credits do not roll over. A credit pack is a one-time purchase with credits valid for 90 days and no recurring charge. Subscriptions suit steady serial writing; packs suit occasional bursts. See the pricing page for current plans.

We check your balance before each generation. If it is insufficient, the request does not run and you see a prompt to top up. Your manuscript stays exactly as it is, and you can continue as soon as you add credits.

If you cancel a subscription, credits already granted remain usable until the end of the current billing cycle. Upgrading grants the new plan's credits immediately. Pack credits are independent of subscriptions and last until their expiry date.

In each project you register characters, places, world rules, and plot threads as entries. Whenever the AI generates, it reads the relevant entries as context, so voice and canon stay consistent even dozens of chapters in. The consistency check also flags places where the manuscript contradicts the bible.

Yes. Set the project format to web serial and choose a target length per chapter; continue and scene generation pace themselves to it. You can also ask for a chapter-ending hook.

The default is a fast model; Author plans and above can select the premium model, which writes with finer style but costs more credits. If a provider has an outage, we fail over to another so your session is not interrupted.

Yes. Convert prose into Korean drama/film script format (scene headings, action, dialogue) or US screenplay format, and convert scripts back into prose. The result is a draft, so we recommend revisiting the scene structure afterward.

TXT, DOCX (compatible with Korean word processors), and Fountain for US-style screenplays. Exporting never costs credits.

You do. We claim no rights in generated text, and you are free to publish, serialize, or submit it commercially. Note that copyright protection for AI-generated text varies by country and case law, so check the AI policies of any contest or publisher separately.

No. We do not use your manuscripts or generated text to train AI models, and our contracts with third-party AI providers are configured so your data is not used for training. Your text is processed only as needed to provide the service (storage, display, generation, export).

Manuscripts are sent over encrypted connections and stored in our database. Deleted projects are permanently removed after a 30-day recovery window; closing your account deletes or irreversibly anonymizes them immediately. See the Privacy Policy for details.

Outside Korea, card payments are processed through Whop. In Korea, PayApp supports card, bank transfer, and mobile payment. Card numbers are handled by the payment provider and never stored on our servers.

Within 7 days of payment with no credits used, you get a full refund. If some credits were used, the used portion is deducted and the rest refunded. Cancelling a subscription before the next billing date stops renewal. Free credits are not refundable. See Article 7 of the Terms for the full rules; mandatory consumer law in your country is always honored.

From the account page, any time. If you paid through Whop, you can also cancel from the Whop customer portal. Credits already granted remain usable until the end of the billing cycle.

Use the delete option on the account page or contact support. Your personal data, including manuscripts, is deleted immediately (payment records required by law are kept in pseudonymized form). Export your work before closing the account.

Use the form on the support page or email hello@sparkloreai.com. We reply within 1–2 business days. For billing questions, include the email you paid with and your order number.